In a significant stride toward modernizing urban governance and enhancing service delivery, the Polokwane Municipality has officially launched the MyPolokwane Citizen App. Developed in collaboration with Wibgroup.co.za, this innovative platform is designed to streamline communication between the municipality and its residents, embodying Polokwane’s vision of becoming a Smart City by 2030.
A New Era of Citizen Engagement
The MyPolokwane Citizen App serves as a user-friendly interface, enabling residents to report service delivery issues in real time. Users can instantly report problems such as potholes, water supply interruptions, or sewage spillages, upload photos for precise identification, and receive swift responses from municipal departments. This direct engagement reduces delays and miscommunication, fostering a more efficient and transparent service delivery process.
Driving Polokwane’s Smart City Vision
Executive Mayor Makoro John Mpe emphasized the app’s role in the city’s transformation, stating:
“This innovation embodies our steadfast dedication to transforming Polokwane into a Smart City by 2030. MyPolokwane Citizen App is not just an application; it is a tool of empowerment, a symbol of progress, and a bridge between the municipality and its people.”
Read more: Polokwane seeks Smart City status, intros Citizen App
The app’s development aligns with the municipality’s broader strategy to integrate technology into service delivery mechanisms, addressing the dynamic needs of its citizens. By consolidating multiple communication channels into a single platform, MyPolokwane eliminates inefficiencies associated with traditional reporting methods such as phone calls, emails, and physical visits to municipal offices.
Pioneering Digital Solutions with Wibgroup.co.za
Wibgroup.co.za is proud to have partnered with the Polokwane Municipality in bringing this transformative tool to life. The MyPolokwane Citizen App not only enhances service delivery but also empowers residents to actively participate in their community’s governance, reflecting our commitment to leveraging technology for the public good.
As Polokwane continues its journey toward becoming a world-class African city, the MyPolokwane Citizen App stands as a testament to the power of innovation and collaboration in driving sustainable urban development.
To view a short video demonstration of the app, please follow this link: https://youtu.be/HelFLLzEbDM?si=JeS7eaWJkgRLVEgX
